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I'm an idiot & I need help with hosting

Hi,

 

I'm basically paying for hosting I don't need. I've got Plesk hosting for a site hosted through Wix so Plesk is currently unused. 

 

I recently bought cPanel hosting for another site and then decided to try out the Go Daddy website builder. The trial is coming to an end and when I looked at paying for the website builder it says it includes hosting. Can I use the existing hosting with website builder?

 

Can I cancel hosting and get a refund as it's never been used?

 

Thanks for any advice

 

4 REPLIES 4
Community Manager

Hey @elsie204. Welcome to GoDaddy Community! You wouldn't be able to use a regular hosting plan (cPanel or Plesk) in conjunction with site builder like GoCentral. If you reach out to our customer care team, they can review your account and let you know what refunds are applicable. That would be your best course of action. 

 

JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.

HI

I have the same problem

Already have a go daddy host plan

economy

not due until october

-Judith

 

why is chat always off? I dont have a ld ph

correction: My go daddy hosting plan is good thru 2019

also included one email address that I never got it to work