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Unable to access web hosting

Hi,

Wondering if anyone can help me please - when I click on Manage or Manage all, it goes to Safari cannot open this page. When I click the back button I have to sign back in to Go Daddy and so the loop continues. Any reason why this would be happening and any ideas how to access my Plesk panel? I've also tried going to options, launch control centre but it still throws up the same issue.

Thanks in advance,

Susan

Screen Shot 2021-05-17 at 7.57.32 am.pngScreen Shot 2021-05-17 at 8.02.45 am.png

1 ACCEPTED SOLUTION
PL281
Super User IV

@smartindesign 

 

I would try a private browsing / incognito window - it's possible a cookie got saved / messed up along the way

I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

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1 REPLY 1
PL281
Super User IV

@smartindesign 

 

I would try a private browsing / incognito window - it's possible a cookie got saved / messed up along the way

I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community

View solution in original post