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SamSooi
New

Website down! Plesk Exception and Runtime Errors.

We are not able to access our GoDaddy's Plesk - Manage Hosting. The website has been down for more than 12 hours. This problem happens frequently and this time is the worse and longer.This is not good and our website is still down and no access to Plesk Manage Hosting. 

 

GoDaddy error message while try to login to plesk Manage Hosting:

 

ERROR: PleskMainDBException: An operation on a socket could not be performed because the system lacked sufficient buffer space or because a queue was full.
(db.php:435)

 

Website error message:

 

Runtime Error.  Description: An error occurred while processing your request. Additionally, another exception occurred while executing custom error page for the first exception.  The request has been terminated.

1 REPLY 1
CG
Moderator
Moderator

Hey @SamSooi

 

Just checking to see if you were able to get this worked out. If you're still encountering the access issues into your Plesk control panel, you'll want to reach out to our live support so our hosting team can help investigate into what is causing that specific exception error to be generated. 

 

Let us know if you manage to get this resolved. 

 

CG - GoDaddy | Community Moderator
24/7 support available at x.co/247support