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error come while extracting backup

Hello 

 

I make my site backup with backupbuddy "Error #224834. This directory, `G:\PleskVhosts\silvermoonphotography.net\httpdocs/`, is not write enabled according to the server. Please verify proper write permissions to continue. If this persists, contact your web hosting provider and tell them that is_writable("G:\PleskVhosts\silvermoonphotography.net\httpdocs/") returns FALSE in PHP." this error come when we run importbuddy.php file to extract the backup. "http://silvermoonphotography.net/importbuddy.php" please solve this problem so i can easily extract the backup without any issue.

 

Thanks & Regards

1 REPLY 1
Heather
Employee

Hello @Silvermoon!

 

Thank you for posting. Have you tried checking the permissions for that folder? If you have and the permissions are right, I'd recommend reaching out to our support team. 

 

Heather - GoDaddy | Community Moderator
24/7 support available at x.co/247support