cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Go to solution
New

AWS certificate manager cname

Hi,

I bought a domain from godaddy and it directs to a website hosted on EC2 instance on AWS. I requested an SSL certificate from the AWS certificate manager and I need to add the cname to the DNS records in godaddy.

I followed the Godaddy guide that said I have to add a new cname record but I can't because my "Manage DNS" page gives me this error:

We can't display your DNS information because your nameservers aren't managed by us.

I read somewhere that I need to login to godaddy with a third party thing from my hosting provider but I have no Idea how to accomplish that.

Thanks in advance.

1 ACCEPTED SOLUTION

@Mero 

 

So your domain is using the Amazon DNS system - you will need to add the TXT record there - 

https://docs.aws.amazon.com/ses/latest/DeveloperGuide/dns-txt-records.html

This should help get you where you need to go 

I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community

View solution in original post

3 REPLIES 3
Super User IV

@Mero 

 

That message means that although your domain is registered at GoDaddy the DNS is managed else where and that is where you would need to go to add the TXT record. If you can provide your domain I can look at what it is showing as the DNS

I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community

Hello, thank you for replying.
this is the domain: www.thetoxicgamer.com

@Mero 

 

So your domain is using the Amazon DNS system - you will need to add the TXT record there - 

https://docs.aws.amazon.com/ses/latest/DeveloperGuide/dns-txt-records.html

This should help get you where you need to go 

I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community

View solution in original post