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    burdieburd
    New
    ‎03-11-2017 10:36 AM
    ‎03-11-2017 10:36 AM

    Can't download ssl cert.

    I now need to transfer it to a new host, and godaddy's own support article says to click on the download link in my ssl products page. Problem is that the box is greyed out. I can't download it. How can I download it? 

     

    Godaddy installed it for me, but seeing as how I payed in advance for the next 3 years (2 years left now) I should be able to use my product since it's already tied to my domain name.

     

    Thanks for any advice.

    Product:
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    4 REPLIES 4
    rd
    Super User I Super User I
    Super User I
    ‎03-11-2017 02:50 PM
    ‎03-11-2017 02:50 PM

    Typically I'd advise that your GoDaddy SSL would go with your hosting. Are you saying that you have moved your hosting from GoDaddy @burdieburd? 

    ...turns out that my two cents is worth less or more depending on the current exchange rate.

    roy darling *my posts seem a lot shorter in my head
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    burdieburd
    New
    In response to rd
    ‎03-11-2017 07:03 PM
    ‎03-11-2017 07:03 PM

    Yes. Hosting has been moved from godaddy to another hosting company. 

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    rd
    Super User I Super User I
    Super User I
    In response to burdieburd
    ‎03-12-2017 03:56 PM
    ‎03-12-2017 03:56 PM

    As long as the domain is staying with GoDaddy you should be able to point it to any hosting you want. Follow the chart on https://www.godaddy.com/help/change-nameservers-for-my-domains-664 and you should be all set? If you have also moved the domain to a different company then please indicate that as there are other steps you will have to do. I hope that helps?

    ...turns out that my two cents is worth less or more depending on the current exchange rate.

    roy darling *my posts seem a lot shorter in my head
    Mobark
    New
    In response to rd
    ‎06-03-2018 01:36 PM
    ‎06-03-2018 01:36 PM

    hello i have the same problem

    and my domain and hosting on Godaddy 

    but cant download the SSL Certificate 

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