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briakko
Novice

Failure on renewal of wildcard certificate

Hello,

 

I need to renew my wildcard certificate and following the suggested procedure, I've set up a TXT DNS entry that I can successfully resolve using dig -t txt mydomain.it (it's not mydomain.it, it's just an example).

 

Anyway, going to the Manage page of the certificate, using the Check My Update I always get a generic error message saying that GoDaddy is unable to verify my certificate (also waiting more that 15 minutes, as suggested).

 

I've also tried to set up the godaddy,html page with the given code, but as told by the Manage page, this is only possible for non-wildcard domains.

 

I don't know what to do, also because this is not the first time that I renew my certificate, but this is the first time I get this kind of issue.

 

How can I proceed?

 

Thank you very much.

IP

1 REPLY
Moderator
Moderator

Re: Failure on renewal of wildcard certificate

Hi @briakko, thanks for posting.

I couldn't say why it might not be validated. If you're still having trouble with this, I suggest calling Support to review your SSL.

^Gary