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New bought certificate has disappeared

ssl.png

Hello

I bought new ssl certificate but today in the morning it disappeared (and I can't setup it to my domain - vlaicu.family). On midnight was 4 certificate:

  1. pavelvlaicu.com 1 Year Standard SSL Certificate Certificate issued 5/23/2019
  2. vlaicupavel.com 1 Year Standard SSL Certificate Pending Verification (error from 15 august 2018)
  3. vlaicupavel.com 1 Year Standard SSL Certificate Certificate issued 8/15/2019
  4. new certificate (I wanted to setup it to my domain vlaicu.family)

Now appear only 3 ssl and no one to setup.1. ssl.png2. ssl 15.jpg

 

 

1 REPLY 1
Super User III
Super User III

Re: New bought certificate has disappeared

Hey there!

 

It's possible that there is a glitch in the system or you just need to clear your browser cache. If you're still experiencing this issue and can't find the new certificate you bought so you can set it up, I would suggest calling phone support or doing a live chat. There may be some tweaking they need to do on the back end to help you out.



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