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SSL certificates renewed without permission!?!?!

I've just been charged $200 for a SSL certificate for an old domain / site which is not active! I did not want it to be renewed and did not want it renewed!

 

1) You should be aware that they simply renew them, without prompting or anything.

2) I would like a REFUND for this unauthorized transaction.

1 REPLY 1
Resolver II
Resolver II

Re: SSL certificates renewed without permission!?!?!

Hi NFTS,

 

You have left your automatic renewal turned on, contact customer support to get it refunded.

 

In future you can manage your renewals by clicking on your name top right hand side once logged into your account and clicking on My Renewals.

 

Hope this helps.