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You must use an IP address that is on the server. “server address” is not bound.

Hi, this has been posted by somebody else but they had no response.  I'm getting below error message when trying to add SSL certificate to my sub-domain.  

  • You must use an IP address that is on the server. “server address” is not bound.

Can anybody help - I'm new on Go Daddy so if anybody can explain in basic terms, thanks