I've received the following screenshot from 2 different customers this week. Both are trying to access my website on their phones - I think they're both on android. One seemed to resolve the issue by going to the specific link using Chrome.
I have not been able to replicate the issue on my own devices, and I've asked friends to try the urls in question & nor have they been able to reproduce the issue.
My site is hosted on Linux, and I do have an ssl cert, which I purchased through godaddy. I use wordpress. I'm labeling this an ssl issue only because doing some googling indicated that my ssl cert MIGHT be the issue - but I can't imagine why, or why now.
Any suggestions on how I can fix this so that more customers don't bounce? I'm grateful that these two have taken the time to reach out to me to let me know about the issue.