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woodybap
New

Multiple Smartline Numbers

So a posting in October 2017 says this can be done.  Another in April 2018 says not so.  All other postings from 2017 to present say "We are working on it".  So, which is it?

1 ACCEPTED SOLUTION
ablake
Community Manager

Hi @woodybap 

 

You can purchase as many as 5 SmartLine numbers on the same account. Here's what you need to know:

 

You can only manage numbers from the account you're logged into on the app. If you need to use numbers from different accounts, you will have to log out of and into each account you want to manage. This is because the app login is directly linked to your account.

 

You will not see messages and call logs from multiple numbers on the app timeline together. If the numbers are on the same account, you can go to Settings in the app, then select the number you want to see messages and call logs for.

 

You will receive push notifications from any number on the account you're currently logged into on the app.

 

You will receive calls from any SmartLine number you've linked your original cell number to, regardless of which account the SmartLine number is on or whether you've downloaded or logged into the app.

 

 

I hope that provides some clarification. Thanks for posting this question!

 

 

 

Angela B - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.

View solution in original post

1 REPLY 1
ablake
Community Manager

Hi @woodybap 

 

You can purchase as many as 5 SmartLine numbers on the same account. Here's what you need to know:

 

You can only manage numbers from the account you're logged into on the app. If you need to use numbers from different accounts, you will have to log out of and into each account you want to manage. This is because the app login is directly linked to your account.

 

You will not see messages and call logs from multiple numbers on the app timeline together. If the numbers are on the same account, you can go to Settings in the app, then select the number you want to see messages and call logs for.

 

You will receive push notifications from any number on the account you're currently logged into on the app.

 

You will receive calls from any SmartLine number you've linked your original cell number to, regardless of which account the SmartLine number is on or whether you've downloaded or logged into the app.

 

 

I hope that provides some clarification. Thanks for posting this question!

 

 

 

Angela B - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.

View solution in original post