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Yes, you can port an existing business number over to SmartLine. You'll need to agree to a 1 year service plan. To get started give us a call at: 480-463-8715
We don't hold your numbers hostage, so you can port out to a different service provider. The new provider would need to initiate the port out request on your behalf.
If you have any additional questions, please let me know.
Thanks,
Helen
Hi @Jpg,
Thank you for posting. At this time we do not support number portability. To learn more about smart line take a look at this article.
@jk301 wrote:
Any plans to add number porting? I'd love to use smart line instead of my current VoIP service but too many clients already have my number so getting a new one is not an option.
Hey @jk301,
Good news! You can now transfer ('port') your current number to SmartLine when you agree to purchase a one-year or longer SmartLine plan. Hope this helps!
Rachel
I would like to know if this is possible too. I have been in Business for 5 months and can't change my business number....I would like to transfer this number out to another provider with better service and features
Unfortunately all port in requests require a 1 year service on the Unlimited Plan. But I'll share your feedback with the team for future consideration. If you don't mind sharing with us, what is your reason behind not wanting the unlimited plan? Is the price point to too high or you don't plan to use that many minutes?
Thanks,
Helen
Hello @OBXGyrene
Thank you for sharing with us! What a wonderful organization you're running! 🙂
I am curious though, after retrieving the voicemail, why do you call back using your personal number and not the Tracphone number? Is viewing all your call data and messages for your organization in a centralized place important for you?
Thanks,
Helen
Yes, you can port an existing business number over to SmartLine. You'll need to agree to a 1 year service plan. To get started give us a call at: 480-463-8715
We don't hold your numbers hostage, so you can port out to a different service provider. The new provider would need to initiate the port out request on your behalf.
If you have any additional questions, please let me know.
Thanks,
Helen