This weekend I had a situation where I needed to restore a wp site. My dashboard panel showed a couple of weeks of available restore points. I tried 4 different points. When I called support, after a 20 minute or so conversation I was told that because of some problems with Varnish cache that I would not be able to restore the site. Unsettling news is a bit of an understatement.
Just wondering if anyone else had experienced this?
Yes . I am facing the same problem. Even I paid restoration charges and they restored my site ,but it worked only for four days and again all of a sudden all the contents /pages/forms those were created by me disappeared. Now they are saying saying I have to again pay 5000 INR to restore it back
This post showed up when I had the same issue. Not on a production site, but on a "play" site where I'm testing a variety of plug-ins, as well as GoDaddy WP Hosting.
Here's what DID work: I've been using ManageWP.com to back up my sites. That restore went without a hitch. If GoDaddy's "special" way isn't going to be reliable, I highly recommend relying on ManageWP.
In fact, I'm not really even sure why GoDaddy is putting their "brand" on the same tools you can get from ManageWP -- which they own.
Thanks for your reply. I will check out for ManageWP as recommended by you. I wonder,why GoDaddy team did not suggest me this when I complained about data recovery.
Thanks once again.