Can't access /wp-admin/ dashboard with user credentials
I have Managed Wordpress account. The problem is that I'm unable to access the WP Dashboard via /wp-admin/ URL with any of the WP user accounts (admin included).
Steps I've taken:
Reset each user accounts password, but receive "Too many login attempts" error when using reset login credentials.
Disabled plugins then tried accessing with user account(s). Error still appears.
Using new theme. However, this issue has been ongoing prior to new theme installation.
I can login via the Godaddy login > Managed Wordpress > Manage WP (blue button) path with no issue. However, using this route, I won't be able to create/allow future users to access the site to edit since I don't want to share my GD access info with website user accounts.
Any assistance is greatly appreciated. Thanks in advance!