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Can't set up Wordpress

Just bought a domain and hosting. When I go to "My products" and then click "Set Up" or "Manage All" in the "Managed Wordpress" section, the next page is blank. I've tried on both Safari and Firefox.


It's driving me nuts! I just want to get my blog started! Can anyone help?


Wanted to add that in addition to this, I tried to use the chat for support. Whenever I click it, it either cannot connect or is giving me a message in Spanish (I don't speak Spanish) followed by "Thank you for connecting with us." I am unable to be assisted through chat.