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ERR_TOO_MANY_REDIRECTS

I have problems with 2 of my 4 Wordpress sites, hosted on Godaddy.

 

All was working fine before I left on vacation 4 weeks ago.

 

However, since I got back I am no longer able to login to 2 of my sites, namely www.sandspice.com and www.yourgiftlists.com.

 

Both sites appear to be up and running normally, but I am no longer able to login to the Admin panel. When I attempt to do so, I receive the following error:

 

 

The www.sandspice.com page isn’t working

 

www.sandspice.com redirected you too many times.

Try clearing your cookies.

ERR_TOO_MANY_REDIRECTS

 

 

After researching online, I have tried several solutions in an attempt to fix the problem. These include:

  • Disabling all plugins
  • Clearing browser data and deleting cookies
  • Reverting to a standard theme
  • Trying different browsers
  • Checking file permissions are correct
  • Re-installing the site from previous backups

 

Unfortunately, nothing has worked. I still cannot access the Admin Panel.

 

Any help would be appreciated. As I said previously, I had made no changes to my sites prior to this problem.

1 REPLY 1
Moderator
Moderator
Solution

Re: ERR_TOO_MANY_REDIRECTS

Hey @JerryLee,

 

I've seen some mentions of this error commonly being due to misconfiguration with any redirect tools in use on a WordPress site (core or plug-ins included). If you've already tried temporarily disabling plugins with the same results, then the issue may likely be core related. 

 

I found a tutorial here with additional troubleshooting suggestions that may help. Beyond that, you could try reaching out to our live support so our hosting team can help investigate the account further. 

 

CG - GoDaddy | Community Moderator
24/7 support available at x.co/247support