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Header image size in Primer theme

I am unable to get the header image to appear correctly in the Primer theme. The suggested image size is 2400x1300, yet when I upload an image of that size only the bottom half (roughly) appears on the page. I have tried other image sizes, such as the crop size (which appears to be ~1033x560) and the actual size of the header image as it appears on the page (which appears to be ~1724x513). Can anyone explain to me how to upload an image so that it appears in the header exactly as it appears in the uploaded image?