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    sevenisblue
    New
    ‎06-04-2019 12:11 AM

    Missing YouTube thumbnail on my website

    Hi -

    I have two similar websites, both using the Enfold theme (v4.21), and similar in content. My problem is that the thumbnail for the same YouTube link is present on one website, but not the other. As far as I can tell, they were both set up exactly the same. I'm including photos for comparison. The third video on the right is the same for both sites, but you can see the problem. Any advice on how to fix this would be greatly appreciated.

    Screen Shot 2019-06-03 at 11.48.54 PM.png

    Screen Shot 2019-06-04 at 12.00.23 AM.png

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    3 REPLIES 3
    PL281
    Super User III
    Super User III
    ‎06-04-2019 03:32 AM
    Solution

    Re: Missing YouTube thumbnail on my website

    @sevenisblue 

     

    I can see from your screen shot that the video missing the image is using the youtu.be URL - I find that with WordPress and YouTube you need the full youtube url or sometimes not all the settings get pulled in correctly



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    sevenisblue
    New
    ‎06-11-2019 04:30 PM

    Re: Missing YouTube thumbnail on my website

    Thank you so much, @PL281!

    This did the trick!

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    Sakshi841
    New
    ‎08-03-2019 12:44 AM

    Re: Missing YouTube thumbnail on my website

    Hi

     

    Even I was facing the issue. Your solution was of great help. Thank You @PL281 

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