I just wish to move wordpress files created in Godaddy using their basic managed package
Quite happy to leave domain here, but the new hosting company has moved other sites from GoDaddy (perhaps not on basic package) but cannot move mine
The comment is that the basic Godaddy wordpress is not accessible on a file structure basis
they have asked me to do back up to my personal computer and then give them access to the backup.
How is it possible to move my data from GoDaddy basic Wordpress to another site
tried logging in via SFTP (Cyberduck) but no success
Help much appreciated
Welcome to the community!
Have you tried using the export tools built within WordPress to make a transferable copy of your site? There's a Codex article on WordPress.org that offers some more details that explain the functionality of this feature. Hope this helps.