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Not able to connect website to wordpress

I bought a domain and managed wordpress at the same time a year back and used the domain to be set up with that managed wordpress subscription. However after a year my subscription ran out yet it still shows in my sites when I log into wordpress. I currently still own the domain and I decided to rebuy managed wordpress and now I am having trouble using it because I cant access my wordpress login to migrate it as it is unable to go anywhere (Website: lacrodesigns.com).

 

Here are some screenshots for reference:

(Error making connection to login)

https://gyazo.com/9bc82d3a227e6e0d54e68b59899e66d0

(Site still in wordpress)

https://gyazo.com/f43c663ee3a707cbcabc977724bb841f

(Most Urls show 403 forbidden by administration)

https://gyazo.com/d9fb553e1954c8f767b74ee5793a4285

6 REPLIES 6
Helper V

Re: Not able to connect website to wordpress

Hello there,

Sorry to hear of your issue.

The domain name lacrodesigns.com is not owned at the current moment (just checked). You may have owned it at one time, however the domain names have to be updated when the domain expires. To keep lacrodesigns.com if i were you, get over there and buy it before someone else does.

Once purchased you may notice things working once again.

Otherwise , you need to go to your backups on your computer for the files, as well as the backup to your database.

Wish you well

 


@Bmartin18 wrote:

I bought a domain and managed wordpress at the same time a year back and used the domain to be set up with that managed wordpress subscription. However after a year my subscription ran out yet it still shows in my sites when I log into wordpress. I currently still own the domain and I decided to rebuy managed wordpress and now I am having trouble using it because I cant access my wordpress login to migrate it as it is unable to go anywhere (Website: lacrodesigns.com).

 

Here are some screenshots for reference:

(Error making connection to login)

https://gyazo.com/9bc82d3a227e6e0d54e68b59899e66d0

(Site still in wordpress)

https://gyazo.com/f43c663ee3a707cbcabc977724bb841f

(Most Urls show 403 forbidden by administration)

https://gyazo.com/d9fb553e1954c8f767b74ee5793a4285


 

Mrsroadrunner Photography

Re: Not able to connect website to wordpress

I do own the domain, all the way until March of next year. It is parked by godaddy as it is not in use right now. If the domain is attempted to be bought, their offer will be sent to me and I can choose to accept or deny it.

Highlighted
Helper V

Re: Not able to connect website to wordpress

Now what happens when you try to migrate .......

Mrsroadrunner Photography

Re: Not able to connect website to wordpress

The same thing... as nothing has changed... I owned the website before posting on the forums

Helper V

Re: Not able to connect website to wordpress

The domain name lacodesigns.com is not pointing anywhere. This is not a live domain. You will need to make it live by going to your dns settings. Once the domain is alive then you will be able to do what you need to do...... This of course can take some time after the settings have been made.

 

down for everyone or just me lacodesigns.com

 

 

Mrsroadrunner Photography
Community Manager
Community Manager
Solution

Re: Not able to connect website to wordpress

Hi @Bmartin18. It looks like lacrodesigns.com is currently parked. When you park a domain, it changes where the domain is pointing. You wouldn't be able to access a WordPress login using the /wp-admin URL if the domain is parked. It doesn't look like the domain is set up on hosting in our environment. If you want to host the domain on a GoDaddy plan but aren't able to do so, please contact our customer care team. There may be an issue on our end that needs to be cleared up. 

 

JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.