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Theme Activation 500 Internal Server Error!

Plesk Hosting by Godaddy 

Hey GoDaddy, I am having an issue with a theme that I have been trying to upload. It's a premium theme which is available for reuse. When I upload the theme it's fine, but then the theme installation doesn't happen instead I am getting a 500 internal server error. Also tried uploading the theme folder directly via FTP and then tried to activate the theme in wp-admin dashboard but then the entire site was shwoing 500 internal server error. What could be the issue? 

3 REPLIES 3
Highlighted

Re: Theme Activation 500 Internal Server Error!

any solution for the same,i am also facing same issues

New

Re: Theme Activation 500 Internal Server Error!

i have been facing this same problem for over 2months now please let some one help us out | bdlove24 sms

Employee
Employee

Re: Theme Activation 500 Internal Server Error!

@chiita @Parasch @saketanand

 

Hello Everyone!

 

Thank you for posting. I'm sorry you're having trouble with your theme. It sounds like it's not agreeing with something on your hosting account. The best way to find out what's going on with Plesk is to enable detailed errors to see what the underlying verbiage is for the 500 error. Once you've done that, you'll see where the error is occurring. If you need further help with this, reach out to our support team

 

Heather - GoDaddy | Community Moderator
24/7 support available at x.co/247support