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Unable to choose a theme

Hello All,

 

Please am setting up wordpress site through a site build up but when I got to where I will choose my theme, themes are blank. I do not know what the problems are.

Looking forward to your answers.

 

Thanks

 

5 REPLIES 5
Community Manager
Community Manager

Re: Unable to choose a theme

Hi @yissah1. Thanks for being part of GoDaddy Community!

 

If you're not seeing any themes in your WordPress dashboard, you may have to add one. Take a look at this WordPress.org article for more information on the different ways you can do that. Hope that helps. If not, I'm sure others will be able to give additional suggestions. 

 

JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.

Re: Unable to choose a theme

Thanks @JesseW for your swift response.

 

my point is illustrated in the image attached.

whereas when I browse through the file manager of my cpanel I could see the themes in the theme folder.

 

Kindly assist so that I can resolve this as soon as possible.

 

Thank you

Community Manager
Community Manager

Re: Unable to choose a theme

@yissah1 - Hmm, that's a strange situation. Since this seems to be a new install, I'd suggest deleting the current install and trying it again. You should be able to do that pretty easily through Installatron. If that doesn't help (or you've already tried that), then either trying a manual install or reaching out to our support team would be your alternatives. Hope you're able to get it figured out. If so, please follow up here so others can benefit from your experience.

 

JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.
Solution

Re: Unable to choose a theme

Thank you for your response @JesseW

I had to manually delete the wordpress files and database then manual installation of wordpress.

So, everything is fine for now.

I appreciate.

 

 

New

Re: Unable to choose a theme

In my case it was the Chrome browser I was using. When I switched to FireFox it worked fine.