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can't access widgets and customize page

i can not access and edit widgets in appearance->WIdgets page and also i can't access customize option too.



 

2 REPLIES 2
Super User II
Super User II

Re: can't access widgets and customize page


@Caiyun wrote:

i can not access and edit widgets in appearance->WIdgets page and also i can't access customize option too.



 


@Caiyun@ What type of error are you receiving? This will help me further diagnose the problem. Please @ mention me when replying so I am notified.

 

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New

Can't edit Wordpress site

I am currently unable to edit portions of my theme within Wordpress any more. When I click on Customize or try using the Visual Composer plugin, the page freezes up or I get a HTTP 500 error. When I contacted my theme support, they said  I have exceeded my default php memory limit and give me this error message:

 

Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 687373 bytes)

 

That said, I upgraded my PHP memory limit to 128MB back in November when I had a similar issue logging into Wordpress and editing my site.

 

Is there a problem with my php memory limit not working like it should?