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plugins cannot be install

Hello I purchase CIRCLE FLIP template, I installed the demo content. Hosting: GODADDY WP version: 4.8

MultilingualPress and bbpress plugins cannot be install, error server 500. I tried several time

8 REPLIES 8
Helper VI
Helper VI

Re: plugins cannot be install

I asume you are trying to install the plugins from your dashboard. Have you tried installing them via ftp?

Error 500 is an internal server error. Maybe you have some settings misconfigured?

 

Hope it helps!

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Re: plugins cannot be install

I tried via ftp

but cannot enable it

Moderator
Moderator

Re: plugins cannot be install

Hi @awissam.

If you are using Managed WordPress you will need to connect using sFTP (over port 22). See detailed information here:

https://www.godaddy.com/help/upload-files-with-sftp-8940

^Gary

Gary - GoDaddy | Community Moderator
24/7 Support | Check System Status
Helper VI
Helper VI

Re: plugins cannot be install

@awissam if you upload via ftp/sftp, you should upload the extracted zip file to /wp-conten/plugins/ and then, go to yoursite.com/wp-admin/plugins.php and activate them from there.

 

Hope it helps!

If you find my replies helpful, give me a like or kudo 🙂
And if I solved your issue, mark it as solution 😄
Rockstar I Rockstar I
Rockstar I

Re: plugins cannot be install

Hi @awissam,

 

On many wordpress themes, the resources required after installing demo content may change drastically.  For example, on one of the themes I use, Avada, the base install only requires 40MB memory.  Add the demo for one of the cart setups - up to 256M.  With that said, you may need to increase memory and limits now that you have the demo installed. 

 

There are quite a few good suggestions and accepted solutions in the community available by searching "wordpress resources limits".

 

Hope this helps,

James

Not Just Pretty Sites, Pretty Doggone Smart Sites

Re: plugins cannot be install

i installed via ftp

and then when i try to actiate it via dashbord it fails 😞

 

 

Re: plugins cannot be install

thx

but....increase memory?

which one? how? 

i am hosting at GoDaddy

Helper VI
Helper VI

Re: plugins cannot be install

@awissam just as @JMPepper said, you can increase the memory.

You can do it by creating a file named .user.ini in the root of your website folder, and put this text in it:

memory_limit = 1024M
max_execution_time = 320
max_input_time = 240
post_max_size = 120M
max_input_vars = 2000
file_uploads = 6
max_file_uploads = 20
upload_max_filesize = 100M

 

@JMPepper made it easier by posting the contents in a reply to another post 🙂

Also, edit your wp-config.php so it has:

define( 'WP_MAX_MEMORY_LIMIT', '1024M' );

 

Hope it helps!

If you find my replies helpful, give me a like or kudo 🙂
And if I solved your issue, mark it as solution 😄