552 5.2.0 xXSffOBDn4reS :DED: Access to this mail system has been blocked for 220.127.116.11 due to spam activity. Spam was seen coming from this IP, and possibly other scripts running on it. For help resolving the issue, see http://x.co/spamclean. Once the compromise has been cleaned, please contact customer support to remove the block.
Two sites were hacked, I cleaned them manually. Tried to talk with Support on Chat. They are saying everything is normal from our side.
Just not sure what is blocking a site. I've delisted IP from Spamhaus Listing too.
The issue you're describing sounds specific to your customer account. You'll need to contact our live support once more for further assistance. Because this is a public forum, none of the members here in the community will have direct access to your hosting account to review what is causing the freeze on your outgoing messages.
You can contact our 24/7 phone support team for immediate assistance at any of the numbers listed here. If you don't wish to call, you can reach out to our chat support team. They are available Monday – Friday, 5 am to 6 pm (GMT/UTC -7) on our US Help Page.
CG - GoDaddy | Community Moderator 24/7 support available at x.co/247support