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    Backup incomplete why? Godaddy's mistake!

    Hello!

    When I woke up this morning, my server was down. I said godaddy, told me that "it is a problem from themselves, it will be fixed in a few hours".

    But my server it was closed for 12 hours!

    Anyway, now is server opened, but backup 1 week ago! Backups on August 22!!

    Now, I do not have 1 week backups and it's your fault! we are a news site and hundreds of our news has disappeared! I wonder how you will compensate for this loss!

    1 REPLY 1
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    Re: Backup incomplete why? Godaddy's mistake!

    Hi @yeyersen1917

    Sorry, this is not something we can look into within our forums. I hope you were able to give our support team a call.

    KayJay - GoDaddy | Community Moderator
    24/7 support available at x.co/247support