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    How to restore deleted public_html folder - delete a FTP user


    i think that when i delete a FTP user, i checked by mistake on "Delete the User’s Home Directory"

    and i was told to talk with my hosting provider to ask them to resolve this for me by restoring a backup or something.


    please help.



    2 REPLIES 2

    Hello @almog,


    Welcome to the community! If you don't have a backup of your site files, we may be able to restore them for a fee. Reach out to our support team to discuss this further.


    Heather - GoDaddy | Community Moderator
    24/7 support available at
    Advocate I

    Hi Almog


    If you have not yet uploaded your website files you can easily create a new public_html folder.

    All you need to do is to go into the file manager and in the root directory click on "Create Directory"... then give it a name.. all small caps ... public_html


    All your website files should go into this directory as this is where you store your website.


    Hope this helps 🙂