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    I can't cancel my cloud service event I have not any server and ip.

    I try many times but it keep saying "This product cannot be canceled at this time. Please contact our customer service team for more information."  I have no server running or any static IP but I still get billing every month and I also can't cancel billing!! What wrong with that!!!!I  never thought GoDaddy will play trick with me like this!!! Please contact me asap or I'll never comeback to you anymore.

    3 REPLIES 3
    Anonymous
    Not applicable

    Re: I can't cancel my cloud service event I have not any server and ip.

    Hi @manosate,

     

    Sorry to hear of your plight but this is a community forum, not support. You will have to either phone support or use live chat if it's available (not on weekends)

    https://www.godaddy.com/contact-us.aspx

    Re: I can't cancel my cloud service event I have not any server and ip.

    Rammsteinium, Thank you for your replied and I have to sorry for this.

     

    But I'm not convince to get support by call also chat live is too confuse to get the support.

    I can't find the email to contact for my issues,

     

    so I've tried to post in this community. Could you have any suggestion?

    Anonymous
    Not applicable

    Re: I can't cancel my cloud service event I have not any server and ip.

    Hi @manosate,

     

    Unfortunately only by contacting support can you be dealt with. 

    https://www.godaddy.com/contact-us.aspx

     

    There is no email for support (they probably got fed up with the spam like the rest of us)