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    Issue with https website not showing in internet

    Hi Community,

     

    I have the following scenario:

     

    1 site (https) in port 443 that browses fine inside the VPS

    No Default Site in port 80

    I have the DNS pointing properly to the VPS server IP address in DNS Management

    When I try to reach the https site from external (internet) like https://<mydomain.com> I receive a 404 because I think is trying to go to the port 80 somehow. I have the windows firewall inside the VPS with a rule for the 443 port. I hope the issue is clear, any help would be greatly appreciated.

     

    G

    1 ACCEPTED SOLUTION

    Accepted Solutions
    Highlighted
    Resolver VI
    Resolver VI
    Solution

    Re: Issue with https website not showing in internet

    Hi 

    1. The first thing to do is to refresh the page. Press F5 to refresh the URL.
    2. Clear the browser cache and delete cookies. If you are able to connect to the site via another device such as your mobile phone, clearing the cache and clearing cookies should easily solve the problem.
    3. Check the URL and make sure it is spelled correctly. Check spelling, hyphens, page extension, etc.
    4. Remove malware: some malware can cause a 404 error to occur. It is imperative to make sure that your computer is protected and that it does not contain viruses.
    5. Contact the site owner to report the 404 error. If you are the website owner, contact your web host and request further information.
    Zulfiqar Anees | Founder/CEO at FastTech Media, TechMag, and ZulWeb | GoDaddy Pro.

    View solution in original post

    1 REPLY 1
    Highlighted
    Resolver VI
    Resolver VI
    Solution

    Re: Issue with https website not showing in internet

    Hi 

    1. The first thing to do is to refresh the page. Press F5 to refresh the URL.
    2. Clear the browser cache and delete cookies. If you are able to connect to the site via another device such as your mobile phone, clearing the cache and clearing cookies should easily solve the problem.
    3. Check the URL and make sure it is spelled correctly. Check spelling, hyphens, page extension, etc.
    4. Remove malware: some malware can cause a 404 error to occur. It is imperative to make sure that your computer is protected and that it does not contain viruses.
    5. Contact the site owner to report the 404 error. If you are the website owner, contact your web host and request further information.
    Zulfiqar Anees | Founder/CEO at FastTech Media, TechMag, and ZulWeb | GoDaddy Pro.

    View solution in original post