• GoDaddy Community
  • Websites + Marketing | Website Builders
  • Websites + Marketing | Website Builders

    cancel
    Showing results for 
    Show  only  | Search instead for 
    Did you mean: 
    Go to solution
    Highlighted

    Convert HTML to PDF tool error?

    I have ASP.NET VB.NET code from https://selectpdf.com/docs/HtmlToPdfConverter.htm that works fine on LocalHost but when I uploaded to Godaddy Ultimate shared windows hosting, it gave:

     

    https://selectpdf.com/docs/Troubleshooting.htm#item5

     

    ERROR_ACCESS_DISABLED_BY_POLICY
    1260 (0x4EC)
    This program is blocked by group policy. For more information, contact your system administrator.
    Our tool launches a new process that renders the html. The application needs enough rights to do that.

     

    Is there a setting I need to change?

     

     

    3 REPLIES 3
    Moderator
    Moderator
    Solution

    Re: Convert HTML to PDF tool error?

    Hi @Mark12324, thanks for posting.

    I was able to find detailed requirements for this application. You might need to change the Trust level on your hosting plan. See this article for more details:

    https://www.godaddy.com/help/what-trust-level-can-i-use-when-running-aspnet-2531

    ^Gary

    Gary - GoDaddy | Community Moderator
    24/7 Support | Check System Status

    Re: Convert HTML to PDF tool error?

    Thanks @GaryA. I had a look at my settings and it has a CAS trust level dropdown with options:

     

    Full
    High
    Medium
    Low
    Minimal

     

    Mine is currently set to Full but it still gave that error.

    Re: Convert HTML to PDF tool error?

    Hello,

     

    I am facing the same issue, So can you please help me?

    Thanks

    Santosh