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    Dedicated IP problems - This Site Can’t Be Reached

    Whenever I apply my dedicated IP credit, my website starts crashing and getting errors. The pages loads for 20 seconds and page displays an error:

    This Site Can’t Be Reached

    www.[mydomain].com took too long to respond.

    Try:

    ERR_CONNECTION_TIMED_OUT
     
    I already spoke to many reps but non could help me. When I switch back to shared IP everything works back normally. What should I do?

     

    1 REPLY 1
    Community Manager

    Hi @TheAccentShop

     

    This error can be caused by a few different things. Often this error occurs if there's a DNS resolution issue with your ISP. I'd recommend trying the steps in this 3rd party article to see if it helps:
    http://www.toppctech.com/error-code-err_connection_timed_out/

     

    Has anyone else in the community run into this and if so, how did you resolve it? ^W

    JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.