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    Downloadable PDF File Wont Open

    I am having a problem. I create the button and add the PDF file to the link. PDF uploads, and I save the PDF to the button. I can open the PDF on multiple desktop and laptop computers using different web browsers such as Explorer and Chrome. But the minute I use my tablet or cell phone the PDF file link will not work. Any idea how to fix this problem? Or has any one else had a similar issue? 

    2 REPLIES 2
    Super User I Super User I
    Super User I

    Re: Downloadable PDF File Wont Open

    @hallsinc 

     

    You note that the downloadable PDF file won't open -- which indicates you may not have a reader installed on the devices where that isn't working. 

     

    Add the Adobe Acrobat Reader app to your devices and see if that resolves the issue. Smiley Wink

     

    Judith
    "I failed my way to success." ~Thomas Edison

    Re: Downloadable PDF File Wont Open

    I downloaded the Adobe app on my phone and then tried opening the link for the PDF and unfortunately that does not resolve the issue.