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    Downloadable PDF File Wont Open

    I am having a problem. I create the button and add the PDF file to the link. PDF uploads, and I save the PDF to the button. I can open the PDF on multiple desktop and laptop computers using different web browsers such as Explorer and Chrome. But the minute I use my tablet or cell phone the PDF file link will not work. Any idea how to fix this problem? Or has any one else had a similar issue? 

    2 REPLIES 2
    Super User II

    @hallsinc 

     

    You note that the downloadable PDF file won't open -- which indicates you may not have a reader installed on the devices where that isn't working. 

     

    Add the Adobe Acrobat Reader app to your devices and see if that resolves the issue. 😉

     

    Judith
    "No pressure, no diamonds." Thomas Carlyle

    I downloaded the Adobe app on my phone and then tried opening the link for the PDF and unfortunately that does not resolve the issue.