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    Email Confirmations for Orders to On-line Store

    Yesterday I was told this was possible by customer service and sent a link which was no helpful. I have read several posts where this is not possible but they were dated.  Have there been any changes where this is now possible?

    David Hooper
    1 ACCEPTED SOLUTION
    Employee

    I am not sure what you mean by confirmation. Is it confirmation to you the store owner or the customer? 

    The customers email should come from the payment gateway when it is successful. 

    If you are talking about the store owner, and email does get sent out to the email address in the SETTINGS> STORE> GENERAL >BUSINESS INFO (at the bottom) 

    WillowKnight_0-1581415755256.png

     

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    WillowKnight_1-1581415787472.png

     

     

    View solution in original post

    1 REPLY 1
    Employee

    I am not sure what you mean by confirmation. Is it confirmation to you the store owner or the customer? 

    The customers email should come from the payment gateway when it is successful. 

    If you are talking about the store owner, and email does get sent out to the email address in the SETTINGS> STORE> GENERAL >BUSINESS INFO (at the bottom) 

    WillowKnight_0-1581415755256.png

     

    =================

     

    WillowKnight_1-1581415787472.png

     

     

    View solution in original post