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    Getting Page Unresponsive when trying to access GoCentral Online Store

    Can anyone help me?

     

    Here is the problem.  

    I just upgraded from GoCentral Business Plus to the Online Store.

    When I try to access the online store I get a page unresponsive error (see attached photo).

    I'm also a Goddady Pro member and when I try to access my client's online store I get the same error .message.

     

    Here are my computer specs:

    • I use a Chromebook
    • I can only use a chrome browser

    Here is what I've tried so far:

    • Cleared history
    • Cleared cache
    • Clear cookies
    • Powerwashed my Chromebook
    • Reset my internet router

    I can access the online store using an incognito browser but this is not ideal.

    When I talk to GoDaddy they insist it is my issue only and nothing they can do.

    Someone, please help me?

     

    Screenshot 2019-01-13 at 2.09.04 PM.png

     

     

     

     

    RGC Sales Inc.
    2 REPLIES 2
    Moderator
    Moderator

    Re: Getting Page Unresponsive when trying to access GoCentral Online Store

    Hi @RonC

    Thanks for posting your concern within our forums. Based on the screenshot and your details it appears to be a browser issue. I suggest making sure your browser is updated and there are no outdated plugins. The current version of your browser seems to be incompatible with our Online Store interface. 

    KayJay - GoDaddy | Community Moderator
    24/7 support available at x.co/247support
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    Re: Getting Page Unresponsive when trying to access GoCentral Online Store

    Thanks for the reply.

     

    I'm using the brand new Google Pixel Chromebook so your comment about the current version of my browser makes no sense.  Curious how you could tell what browser version I'm using from a screenshot?

     

    I did figure out the problem though.  

    I run a chrome extension called Grammarly that was causing the problem.

    Turns out, it had nothing to do with my history, cache, cookies or browser version.

     

     

     

    RGC Sales Inc.