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    Go Central window behavior

    With the Go Central builder I inserted HTML to open a pop-up player.. In order to meet royalty requirements the page MUST shift to the external page and then once the user clicks play it will shift back to my webpage. the HTML code worked fine under the old website builder but it will not launch in a new window in Go Central. I did not alter the code .. the behavior should be the same so I know that it is Go Central causing the issue. Any ideas?


    Thanks in advance!

    2 REPLIES 2

    Hi @Shamas,


    Thanks for posting. Maybe the HTML code you are using may not fit the guidelines and limitations, you can view those here: https://www.godaddy.com/help/add-html-or-custom-code-to-my-site-27252?#guidelines. If your code does fit the guidelines, you should probably reach out to live support to look into this: https://www.godaddy.com/community/Account-Management/Godaddy-Customer-Support-contact-phone-numbers-...


    Lisi - GoDaddy | Community Moderator | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.

    anyone else? Thanks