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    How do I get paid after selling something via e-commerce?

    I set up my website and made my first sale via GoDaddy's e-commerce platform tonight. The customer paid using the PayPal option, and I've linked my bank account and my PayPal account and completed the online W-9 required by GoDaddy, but their payment isn't showing up in either place.

     

    Is there a delay once a customer pays before the funds go into one of my accounts? How do I manage/know where the payment goes? Do I have to request it? There is no information at all on the GoDaddy site about how to actually get your money from e-commerce revenue. I used both the help call line and chat online but no one at GoDaddy could help/answer my questions.

     

     

    1 ACCEPTED SOLUTION
    Super User IV

    @cparker 

     

    Assuming everything is linked correctly with PayPal, there should be a record of the transaction in PayPal - there is typically a 24 hour period (or more) before PayPal will release the funds for you to manually transfer into your bank account. If you have a business account with PayPal there is a feature to auto -sweep the funds into your bank account.

    I am a GoDaddy End User - Just Like You
    Check out my site! | I currently manage over 300 WordPress Websites
    * Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

    Once your issue is resolved,
    please be sure to come back and click accept for the solution

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    View solution in original post

    1 REPLY 1
    Super User IV

    @cparker 

     

    Assuming everything is linked correctly with PayPal, there should be a record of the transaction in PayPal - there is typically a 24 hour period (or more) before PayPal will release the funds for you to manually transfer into your bank account. If you have a business account with PayPal there is a feature to auto -sweep the funds into your bank account.

    I am a GoDaddy End User - Just Like You
    Check out my site! | I currently manage over 300 WordPress Websites
    * Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

    Once your issue is resolved,
    please be sure to come back and click accept for the solution

    Get Better Support on the Community Boards!
    Etiquette When Asking for Help from the Community

    View solution in original post