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    Helper I

    Images not uploading on go central online store

    Hi - hoping someone can help me.

    When adding products using go central online store images are not being successfully uploaded.

     

    I have about 260 products on there already (they have zero web presence but that's another grumble)

     

    I haven't changed anything or done anything differently it just comes back with a broken image icon.

     

    I have tried compressing the image but no joy, does anyone have any ideas please?  

     

    Thanks

     

    2 REPLIES 2
    Super User III
    Super User III
    Solution

    Re: Images not uploading on go central online store

    Hey there @Gelloire,

     

    That is definitely strange. Have you tried using a different browser to edit the page? A lot of times it's a conflict with the browser.

     

    If that's not the answer, there's likely a glitch in the software or something and you'll need to contact phone or chat support. They should be able to get you sorted if the issue is a software based one.



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    Helper I

    Re: Images not uploading on go central online store

    Hi - thanks so much for getting back to me.

    and SUCCESS!  I tried it in IE and it worked a treat, so I maybe need to see if my chrome browser has made some sneaky changes that I don't know about.

    Thanks again, appreciate it Smiley Happy