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    Internal server error when install joomla extensions in windows hosting with plesk

    Hi All,

    I got "Internal server error" message when install any extensions of Joomla 3.x in windows hosting with plesk. As suggested in other post, I turned off Custom Error mode and add 

    <httpErrors errorMode="Detailed" existingResponse="PassThrough"/>

    in the web.config file. Then the error message becomes "This page isn’t working". Do anyone know how to solve the problem? 

     

    Thanks a lot.

    King So

    1 REPLY 1
    New

    I found that the issue is related to the setting of FastCGI application of PHP. The default value of the FcgidIOTimeout is 45s. Therefore, for any PHP process which need more than 45s will return "internal server error" or "connection timeout". I tried to change the setting in .htaccess file of my website, but i didn't work. Dose anyone knows how to change the setting? Thanks a lot.

     

     

    King So