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    Is there a way to recover content from hosting account that disappeared due to expired credit card?

    I had my [Drupal] website hosted and the credit card on file expired, however the email reminders were missed (sent to spam)... the website is now gone and so is all data or history of the hosting account.

     

    Is there a way to recover this???

    3 REPLIES 3
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    Moderator

    Re: Is there a way to recover content from hosting account that disappeared due to expired credit ca

    Hey @footy,

     

    Welcome to the community! Smiley Happy

     

    Generally, we highly recommend keeping personal backups of your site available in case of a situation such as this where the existing site may be lost. If you don't have a backup of your own available,  we may still have the ability to restore it for a fee if this was a recent expiration. 

     

    I'd recommend reaching out to our live support so our hosting team can help investigate what happened and confirm if a backup is still available on our end. 

     

    CG - GoDaddy | Community Moderator
    24/7 support available at x.co/247support
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    Re: Is there a way to recover content from hosting account that disappeared due to expired credit ca

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    Re: Is there a way to recover content from hosting account that disappeared due to expired credit ca

    Hello.... I would like to know if there is any way to recover my web site that disappeared due to expired credit card. Other products like cpannel hosting, webmail are still working. I have already changed payment method with another credit card.

    Best regards,

    Koko