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    Malware redirect on mobile, can't reach support

    I have a wordpress site hosted through godaddy for one of my hobbies. Today I wrote a blog post on it and shared it on social media only to be informed that it redirected people to some porn sites. After some investigation it turns out that:
    *the porn redirect only shows up when you try to access the page on a mobile phone, on a PC it's fine
    *it's redirected through "syndication.exosrv", a known malware redirect, but both my phone and my computer are clean, checked multiple times with antivirus software and manually through the control panel, settings etc. Furthermore, when I google "syndication.exosrv" all the hits are for infected PCs, nothing for phones or websites.
    *I'm not very very savvy with html, javascript or wordpress but I tried checking the code on my site and found nothing suspicious or out of place. I uninstalled all the plugins, unpublished the page, set it to maintenance mode...it still gets redirected.

    I've tried calling the GoDaddy customer support all day but I keep getting a "Network Busy" message. Kinda running out of options here. Can someone more versed in website hosting and stuff point me in the right direction?

    3 REPLIES 3
    Helper V
    Helper V

    Re: Malware redirect on mobile, can't reach support

    @GregorV,

     

    Please provide your website URL to investigate, Thank you...

     

    Regards,

     

    Praveen Thomas

    GoDaddy 24/7 Support www.x.co/247support
    ----->NEXIA

    Re: Malware redirect on mobile, can't reach support

    Meu site também apareceu isso essa semana apenas no celular (android) e em outras pessoas também.

     

    www.willianmota.com.br

    Helper V
    Helper V

    Re: Malware redirect on mobile, can't reach support

    @willianmota,

     

    Em todo o território nacional
    4003 3329
    Acessível somente no país
    9:00 - 21:00 hrs, de segunda à sexta

     

    Rio de Janeiro
    +55 21 3956 9989
    9:00 - 21:00 hrs, de segunda à sexta

     

    São Paulo

    +55 11 3958 5679
    9:00 - 21:00 hrs, de segunda à sexta

     

    Regards,

     

    Praveen Thomas

    GoDaddy 24/7 Support www.x.co/247support
    ----->NEXIA