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    Online store "Order Confirmation" and "Shipment Notification" email problems

    In the Online Store, the "Order Confirmation" and "Shipment Notification" auto-emails sent to customers have 2 problems, when opened in MS Outlook on the PC:  1. There are html tags showing in the heading.  2.  There are bullet marks next to the subtotals under the "Order Summary".  Please see attached screen shots:

     

    Order_Confirmation_Email_bugs.pngShipment_Notification_Email_bugs.png

    3 REPLIES 3
    Community Manager
    Community Manager

    Re: Online store "Order Confirmation" and "Shipment Notification" email problems

    Hey @CGB. Thanks for pointing this out! We will pass the information on to our development team. Sorry Man Sad

     

    JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.

    Re: Online store "Order Confirmation" and "Shipment Notification" email problems

    Is there a way of editing the emails sent to customers? I wanted to add a footnote but cannot find any settings. thanks
    Community Manager
    Community Manager
    Solution

    Re: Online store "Order Confirmation" and "Shipment Notification" email problems

    Hi @Enright19. Thanks for posting I'm guessing you mean the order confirmation and shipping emails. These cannot be edited at this time. Sorry Man Sad

     

    JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.