• GoDaddy Community
  • Websites + Marketing | Website Builders
  • Websites + Marketing | Website Builders

    cancel
    Showing results for 
    Show  only  | Search instead for 
    Did you mean: 

    OpenCart Plesk Error 500

    Hello there!

     

    First of all, I would like to point out that I am very new to OpenCart (as in have literally never installed it anywhere else before).

     

    I am using the Plesk control panel, and am having issues. I am trying to install OpenCart 3.0.2.0. I have followed the instructions in the install.txt file, but am receiving an Error 500. I am not sure where to find error log files, so as of right now am unable to provide them.

     

    I have renamed php.ini to user.ini (as per the install.txt file in the OpenCart download). I had previously tried it with php.ini and got the Error 500 message, too. I have set up a MySQL database with a user etc. too.

     

    Any help/feedback would be very much appreciated.

    1 REPLY 1
    Moderator
    Moderator

    Re: OpenCart Plesk Error 500

    Hi @ChaileyB, thanks for posting.

    A 500 error message is a general message and it's hard to say what the issue might be without more details. You can check these articles to enable detailed error messages on Plesk and setup PHP error logging:

    https://www.godaddy.com/help/get-detailed-errors-16085

    https://www.godaddy.com/help/setup-php-error-logging-26423

    Details with those might help you troubleshoot the issue you are seeing.

     

    Gary - GoDaddy | Community Moderator
    24/7 Support | Check System Status