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    Photo gallery not showing in chrome

    I went so far as to delete that section on that page and re-add it but still not showing in chrome, it will show in IE. Never had this issue before. Also when I went in to look at my photos all of a sudden I cannot see them even though it shows them there. I had to re-add them as well. Still nothing. 

    1 ACCEPTED SOLUTION

    The issue seems to have been magically resolved by itself now!

    View solution in original post

    15 REPLIES 15
    Community Manager

    Hi @Jeffnewc. Thanks for being part of GoDaddy Community! I haven't seen any other reports of this recently. I tested a GoCentral site using Chrome but didn't see this problem. My guess is that it's either something specific to your site or maybe your computer. Often issues like this are caused either by browser caching or a conflict with a browser plugin/extension. I'd suggest first clearing your browser's cache and cookies. If that doesn't help, maybe try a Chrome incognito window just for good measure.  Also, if you'd like to share the domain for your site here, others can verify if they're able to see the gallery images or not. That would be helpful if you end up having to reach out to our support team. 

     

    JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.

    Hi. I am having the exact same issue. Any of the photo galleries in my website just vanish (disappear) by the entire section when I click on any of the photos. Can someone please help me out here. My website is 

    http://my-shangrila.com

    I tried clearing cache, changing from chrome to firefox (on my macbook air), using incognito, check on my iphone but everything resulted in the same error. 

     

    The issue seems to have been magically resolved by itself now!

    View solution in original post

    I'm having the same issue with my slider. It's fine when I view the site on Edge, but it disappears on Chrome and Firefox. I deleted the feature and re-added it. I moved it forward 5 times (but there's nothing behind it). I tried incognito Chrome and Firefox windows- still nothing. Help!

     

    Mine are showing now. I did not change anything just all of a sudden it works again. Maybe GoDaddy made a change.

    Thanks for coming back and letting us know that it's working for you now @Jeffnewc

     

    How about you @MichelleinLou? Please let us know. Thanks!

    Rachel

    RachelM - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.

    I am also having this issue.  ngbfs.com  The images do not show on Chrome, IE, Firefox, Safari, or on any mobile device.  Please Help

    Community Manager


    @JohnDiGa wrote:

    I am also having this issue.  ngbfs.com  The images do not show on Chrome, IE, Firefox, Safari, or on any mobile device.  Please Help


    Hi @JohnDiGa. Thanks for posting. I was able to get the images for your website to load just now on desktop and mobile. If you're still having trouble, I'd suggest taking the steps I outlined above

     

    website.png

     

    JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.

    Not bthose images.  The 6 images that are supposed to be under "what are your priorities"

    Following the steps provided previously do not populate the images

    Community Manager


    @JohnDiGa wrote:

    Not bthose images.  The 6 images that are supposed to be under "what are your priorities"

    Following the steps provided previously do not populate the images


    My mistake. Have you tried republishing your website? That can sometimes help in this type of situation. 

     

    Also, you may have received a notification that your reply was accepted as a solution. This was accidentally chosen but has been removed now. Thanks. 

     

    JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.

    I have re-published at least two dozen times.  Still- not showing on any browser or device

    Community Manager

    @JohnDiGa I see. Thanks. I checked with a product expert and they said that this can happen if you are using a "Featured Categories" section but aren't on the eCommerce plan (since the featured products are part of the Online Store feature). If you want to use this section but don't want to choose a plan yet, you can add an Online Store section and that will move the free trial to the right type of plan. Keep in mind though that you'll need to purchase that plan eventually in order for the section to work properly. Hope that helps. 

     

    JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.

    Th s is not a store, though. i removed the "About Us" section on the
    home page, but the "priorities" section does not display.
    Community Manager

    Are you using a Featured Categories section for your "priorities" area? If you are and don't wish to have the eCommerce level of the builder, you'll need to change that area to a different type of section if you want images to display there. If you're not using a Featured Categories section and are still not seeing images, you'll need to contact a GoDaddy Guide so they can take a closer look at what's happening. 

     

    JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.

    Mine too!!
    I can see my full gallery page but when i click on any image they just disappear.
    Check it out here, https://landscapesofmalta.com/landscapes-of-malta-1
    Images are not working