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    Sending automatic email to confirm customer order from online shop

    Hi, I have almost finished designing my website for my gift shop and I am struggling to find information on how to set up an automatic email which will send a confirmation to the customer with an order number etc. Please could anyone help with advice as this must be something that all online business must use? Thanks!

    1 ACCEPTED SOLUTION

    @izzy_harrison 

    I assume you mean the websites + marketing - 

     

    In this case you are limited to the notifications sent by GoDaddy - 

     

    I just tested this and got the following email below - 

    So this is what your customer will receive

     

    Screen Shot 2020-01-19 at 12.54.27 PM.png

    I am a GoDaddy End User - Just Like You
    Check out my site! | I currently manage over 300 WordPress Websites
    * Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

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    please be sure to come back and click accept for the solution

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    View solution in original post

    3 REPLIES 3
    Super User IV

    @izzy_harrison 

     

    What website platform are you using - and what shopping cart system are you using - this answer will vary greatly based on that.

    I am a GoDaddy End User - Just Like You
    Check out my site! | I currently manage over 300 WordPress Websites
    * Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

    Once your issue is resolved,
    please be sure to come back and click accept for the solution

    Get Better Support on the Community Boards!
    Etiquette When Asking for Help from the Community

    I am using GoDaddy to build the website and I have linked my Square account for the products 🙂

    @izzy_harrison 

    I assume you mean the websites + marketing - 

     

    In this case you are limited to the notifications sent by GoDaddy - 

     

    I just tested this and got the following email below - 

    So this is what your customer will receive

     

    Screen Shot 2020-01-19 at 12.54.27 PM.png

    I am a GoDaddy End User - Just Like You
    Check out my site! | I currently manage over 300 WordPress Websites
    * Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

    Once your issue is resolved,
    please be sure to come back and click accept for the solution

    Get Better Support on the Community Boards!
    Etiquette When Asking for Help from the Community

    View solution in original post