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    Server restore from previous snapshot still in progress over 48 hrs now

    Hi,

     

    This is regarding the security issue I had previously also, again website got hacked and I restored it to a snapshot I had taken couple of weeks back but still the restore process is in WIP and website is down, kindly help as no support team is reachable and I am not able to access server. Need immediate assitance.

    1 REPLY 1
    Employee

    Hello @bae,

     

    I'm sorry to hear you're having trouble with your server. Just as a reminder, our community is for customers to get together to share knowledge. This is not an avenue to the GoDaddy Support team. They can be reached either at the link on the bottom of this page or using the options here: http://x.co/247support I do see that you've spoken with support and are on your way to a resolution with them. They'll get you all taken care of.

     

     

    Heather - GoDaddy | Community Moderator
    24/7 support available at x.co/247support