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    Slow GoDaddy Load Times on Verizon Wireless

    I run web sites in a region that Verizon Wireless dominates.

    My GoDaddy Linux Hosting sites are extremely slow to load on the Verizon Wireless network.  I have dev tested on other hosts without the same issue.  I have also checked sites using GoDaddy Windows Hosting, which don't appear to have the issue.  I am losing customers over this, as sometimes it takes nearly a minute to load a small, text based page (which loads instantaneously elsewhere).

    I'm not the only one having this issue with GoDaddy and Verizon:  https://community.verizonwireless.com/thread/859819

     

    I am seeing packet loss at nyc-ny.us-xo.net and Level3.net, which are between the initial myvzw.com and phx3.gdg stages.

    Does anyone have any advice on how to get this issue fixed?

    If GoDaddy is unable to resolve this issue, I will need to move my sites to another host.

    1 REPLY 1
    Community Team
    Community Team

    In this situation, you'll want to give our live support team a call at your earliest convenience.  Our team will be able to review the trace routes that you're referencing here and provide assistance.  Thank you.