• GoDaddy Community
  • Websites + Marketing | Website Builders
  • Websites + Marketing | Website Builders

    cancel
    Showing results for 
    Show  only  | Search instead for 
    Did you mean: 
    Go to solution

    Social Security Number printing on order receipt - Online Store

    When I fulfill my orders and print out the receipt for my customers, my Social Security number is also printing.  Where do I go to change that format and remove that information?

    4 REPLIES 4
    Super User III
    Super User III

    Re: Social Security Number printing on order receipt - Online Store

    @jdtornga 

     

    I find this strange as personally I didn't think there was anywhere in the system to enter your SSN so I'm curious where that is coming from - can you by chance post a screen capture - blurring out your personal information, but leaving the field labels / other parts of the receipt intact.



    I am a GoDaddy End User - Just Like You
    Check out my site! | I currently manage over 300 WordPress Websites
    * Please note that I offer free advice on this forum. If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

    Once your issue is resolved,
    please be sure to come back and click accept for the solution

    Get Better Support on the Community Boards!
    Etiquette When Asking for Help from the Community

    Highlighted

    Re: Social Security Number printing on order receipt - Online Store


    @PL281 wrote:

    @jdtornga 

     

    I find this strange as personally I didn't think there was anywhere in the system to enter your SSN so I'm curious where that is coming from - can you by chance post a screen capture - blurring out your personal information, but leaving the field labels / other parts of the receipt intact.


    It's printing it in the VAT ID field.  I have no idea where that information was entered.
    Donna Bell Invoice sample.png

    Super User III
    Super User III
    Solution

    Re: Social Security Number printing on order receipt - Online Store

    @jdtornga 

     

    Ok - I had to play with this on my own test store....

     

    So in the GoDaddy Admin -> Settings -> Tax

    Edit the Tax rate you have configured

     

    There is the box that says Tax Identification number - I guess for Europe where they have VAT something needs to be displayed. Note:this field is not required. Once you blank it out and save the tax rule, you can re-print the order and it will not be displayed



    I am a GoDaddy End User - Just Like You
    Check out my site! | I currently manage over 300 WordPress Websites
    * Please note that I offer free advice on this forum. If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

    Once your issue is resolved,
    please be sure to come back and click accept for the solution

    Get Better Support on the Community Boards!
    Etiquette When Asking for Help from the Community

    Re: Social Security Number printing on order receipt - Online Store

    AWESOME @PL281!  Thank you so very much.  That was very disconcerting!