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    Subscribers not receiving confirmation email

    My website subscribers are not receiving a confirmation email after attempting to sign up.

    Spoke to tech support via chat but the rep didn't know what subscribers are so I wanted to let the product team know that there's an issue.

    Thanks.

    2 REPLIES 2
    Moderator
    Moderator

    Re: Subscribers not receiving confirmation email

    Hi @timtim,

     

    Welcome to the Community!

    Thanks for the input. We'll pass it along to our product developers so they can take a look. There are subscribers for both the website as well as the Email Marketing portion. Which one are you using?

    TLH - GoDaddy | Community Moderator
    Supporting you at x.co/247support

    Re: Subscribers not receiving confirmation email

    Hello @TLH,

     

    Thanks for the reply.

     

    This is for subscribers who've signed up to receive updates from me - a newsletter for example. I've tested the confirmation feature using other emails I own and the email notification I received from GD was inconsistent. Sometimes I got one, sometimes I didn't.

     

    Thanks,

    Tim